Privacy Policy

Last updated: 11 August 2026

This Privacy Policy explains how Kwiyomi Ventures, operating under the brand Lovely Little ("Lovely Little", "we", "our", or "us"), collects, uses, stores, and protects your personal information when you visit our website or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Delivery address

  • Recipient's name and contact details

  • Order details

  • Payment information (processed securely through our payment providers)

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referring website

  • Cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Arrange deliveries

  • Contact you regarding your order

  • Respond to enquiries and customer support requests

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or marketing communications (only where permitted or with your consent)

3. Payment Information

We do not store your credit card or payment details on our servers.

Payments are processed securely by trusted third-party payment providers using industry-standard encryption and security practices.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyse website traffic

  • Enhance your shopping experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third parties such as:

  • Delivery partners

  • Payment service providers

  • Website hosting providers

  • IT and technical support providers

  • Government authorities where required by law

These parties are only permitted to use your information to perform services on our behalf.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

8. Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before providing any personal information.

9. Your Rights

Subject to applicable Malaysian laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Withdraw consent where applicable

  • Request deletion of your personal information, subject to legal requirements

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take reasonable steps to remove such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated effective date.

Your continued use of our website following any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Business Name: Kwiyomi Ventures
Brand: Lovely Little

Email: hello@lovelylittle.com
WhatsApp: +60 12-236 4264

We are committed to protecting your privacy and handling your personal information responsibly.